About this Blog
MAPEI Tech Talk is a blog devoted to the flooring and construction industry. It is updated on a regular basis by the social media team at MAPEI Americas, and it will feature guest bloggers occasionally as we provide you with viewpoints from across the industry.
We also may post on other blog pages and then let you know about those postings in this blog. Plus, our Technical Services team will make sure you’re up-to-date on our products and the latest methods for installing them.
While MAPEI Tech Talk focuses on topics of a mostly technical nature, it does so in a less structured, more immediate manner than “official” channels like our technical data sheets (TDSs) and technical bulletins.
We make every attempt to ensure that information provided here is consistent with those documents, but in the event of a contradiction you should go with the TDS and/or technical bulletin.
Stop by often, share this blog with your friends and contacts, and interact with us through your comments and questions.
Audrey came to MAPEI in 2003 and is currently the Manager for MAPEI’s Technical Services Product Support Group. She oversees an extremely talented group of flooring industry professionals who answer questions about our products through our website and our 1-800 numbers. Audrey holds Associate degrees in Industrial Management and Building Construction and has a Journeyman level Tile Certification from the State of Florida.
Andrew is the Technical Manager, Concrete Restoration Systems, for MAPEI Americas. A part of MAPEI Americas since 2011, he has been involved with the concrete industry since 1999. Andrew is highly involved with the International Concrete Repair Institute as a past appointed member of the ICRI Technical Activities Committee. In addition, he is the current chairperson for the ICRI Surface Preparation Committee and a member of the institute’s Concrete Repair Materials and Methods Committee for which he is the subcommittee chairperson for its Pictorial Atlas of Mixing Equipment document.
Marta Pineda is MAPEI's Technical Service Representative for Construction Restoration Systems.
Marta brings to MAPEI 20 years of experience as an Architectural and Technical Sales Representative having
worked for distributor companies in the construction materials industry. Her professional training and experience working with Architects, Civil and Structural Engineers, Project Managers, and Project Developers has given Marta the skills and the technical knowledge to work with product specifications.
MAPEI Product Support
Denise Troiano brings 24 years of experience in the tile, stone, and installation products industry to MAPEI. Working with manufacturers, retailers, designers, and installers during this span allows her to answer a wide range of questions from homeowners and industry professionals. She also has a passion for cooking and a penchant for social media. To contact Denise or one of our other talented Product Support team members, visit our Contact Us
Nick joined MAPEI in 2012 as the technical expert for the UltraCare
™ line. He has more than 25 years of experience in the sealers and cleaners product line. While his experience includes an in-depth knowledge of products, Nick also understands the major issues and problems that can arise with the surfaces to be protected and has solutions for these challenges. In charge of training MAPEI’s sales and technical service teams, Nick is even more importantly the in-the-field resource for MAPEI’s customers and end users.
Holden is the Tile & Stone Installation Systems and UltraCare™ Products Lead for MAPEI’s U.S. Technical Services Department, acting as a technical liaison between product management, R&D and sales representatives. As a member of the Technical Product Support team, he provides DIY and professional customers alike with dedicated product assistance. In addition to being a third-generation tile/stone installer, Holden draws on years of hands-on experience and firsthand MAPEI product knowledge.
Jim is MAPEI’s Technical Services Manager and has been active in many industry committees over the years. Currently serving as President of the Materials and Methods Standards Association, he also belongs to the National Tile Contractors Association’s Technical Committee and the Tile Council of North America’s Handbook Committee. In addition, Jim is a voting member of the ANSI ASC A108 Committee. In 2001, he was elected to the elite Fellowship of the Construction Specifications Institute, thanks to his contributions to education in the construction industry.