Effective date:  April 24, 2024

Last updated on: April 25, 2024


At MAPEI Inc., we are committed to ensuring accessibility for all individuals, including those with disabilities. We strive to provide an inclusive and barrier-free environment in which all employees, customers, and visitors feel welcome and can fully participate in our products, services, and facilities.




Commitment to Accessibility

MAPEI Inc. is dedicated to meeting the accessibility needs of persons with disabilities in compliance with applicable laws and regulations, including the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act.

Our commitment to accessibility is reflected in our policies, procedures, and practices, and is supported by ongoing training and awareness initiatives for our employees.



Accessible Customer Service

MAPEI Inc. is committed to providing accessible customer service to all individuals, including those with disabilities. We will ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity.

We will provide training to all employees who interact with customers, including sales representatives, customer service representatives, and front-line staff, to ensure they have the knowledge and skills necessary to effectively serve individuals with disabilities.




We are committed to communicating with individuals with disabilities in a manner that takes into account their accessibility needs. This includes providing information in accessible formats upon request, such as large print, electronic formats, or alternative formats, where feasible.

Our website will be designed and maintained in accordance with Web Content Accessibility Guidelines (WCAG) to ensure that it is accessible to individuals with disabilities.


Employment Accessibility

Employment Accessibility

MAPEI Inc. is committed to providing equal employment opportunities to all individuals, including those with disabilities. We will take proactive measures to ensure that our recruitment, hiring, and retention practices are accessible and inclusive.

Reasonable accommodations will be provided to employees with disabilities to enable them to perform their job duties effectively.


Accessibility of Facilities

Accessibility of Facilities

MAPEI Inc. is committed to ensuring that our facilities are accessible to individuals with disabilities. We will identify and remove barriers to accessibility in our buildings, offices, and other physical spaces, to the extent feasible and in compliance with applicable laws and regulations.

Where barriers cannot be removed immediately, we implement feasible, interim measures to accommodate individuals with disabilities until permanent solutions can be implemented.



Feedback and Accessibility Concerns

MAPEI Inc. welcomes feedback from employees, customers, and visitors regarding accessibility concerns or suggestions for improvement. Feedback can be provided by contacting

We will review and respond to all feedback in a timely manner and take appropriate action to address any identified accessibility issues.



Review and Monitoring

MAPEI Inc. will regularly review and monitor our accessibility plan to ensure that it remains current and effective. We will assess our progress toward meeting our accessibility goals and make adjustments as necessary to achieve continuous improvement.



Accessibility Compliance Reporting

MAPEI Inc. will prepare and submit any required accessibility compliance reports in accordance with applicable laws and regulations.

At MAPEI Inc., we recognize that accessibility is a shared responsibility, and we are committed to working collaboratively with our employees, customers, and stakeholders to create a more accessible and inclusive environment for all.

For more information about our accessibility plan or to provide feedback, please contact

Keep in touch

Subscribe to our newsletter to get Mapei news