FAQ | Mapei

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Tile & Stone Installation Systems

UltraCare Stone, Tile, Grout Care and Maintenance Solutions

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Installation Technique

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Mapecoat TNS Base Coat Binder [NA]

Mapecoat TNS Binder [NA]

Mapecoat TNS Finish 3 [NA]

Mapecoat TNS Line Seal [NA]

Mapecoat TNS Line Tex [NA]

Mapecoat TNS Primer EPW

Mapecoat TNS PU 3-in-1

Mapecrete Protector FF

Mapefloor Finish 58 W [NA]

Mapefloor Finish 630 [NA]

Mapeguard UM 35 [NA]

Mapeheat Cable Guides

Mapeheat Fault Sensor

Mapeheat Membrane

Mapeheat Temperature Sensing Probe

Mapeheat Thermo Basic

Mapeheat Thermo Connect

Mapeheat Thermo Extender

Mapeheat Thermo Touch

MAPEI Flexcolor 3D

MAPEI Flexcolor CQ

MAPEI HM Primer

MAPEI SM Primer

MAPEI SM Primer Fast

Mapelastic AquaDefense

Planiseal VS Fast

Ultrabond ECO 185

Ultrabond ECO 220

Ultrabond ECO 3185

Ultrabond ECO 350

Ultrabond ECO 360

Ultrabond ECO 373

Ultrabond ECO 379

Ultrabond ECO 399

Ultrabond ECO 420

Ultrabond ECO 575 [NA]

Ultrabond ECO 711

Ultrabond ECO 811

Ultrabond Landscape Tape

Ultrabond Landscape Turf CG

Ultrabond Turf Epoxy Repair

Ultrabond Turf Glue Box

Ultrabond Turf HMA

Ultrabond Turf MS

Ultrabond Turf PU 1K

Ultrabond Turf PU 1K-HV

Ultrabond Turf PU 1K-LV

Ultrabond Turf PU 2K

Ultrabond Turf PU 2K Accelerator

Ultrabond Turf Tape

Ultrabond Urethane Cleaner

UltraCare Abrasive Surface Cleaner

UltraCare Acidic Tile & Grout Cleaner

UltraCare Cement Grout Haze Remover

UltraCare Concentrated Tile & Grout Cleaner

UltraCare Enhancing Plus Stone Sealer

UltraCare Enhancing Stone Sealer

UltraCare Epoxy Grout Haze Remover

UltraCare Everyday Stone & Grout Cleaner & Resealer

UltraCare Everyday Stone Clean & Polish

UltraCare Everyday Stone, Tile & Grout Cleaner

UltraCare Grout Refresh

UltraCare Grout Sealer

UltraCare Heavy-Duty Sealer & Coating Stripper

UltraCare Heavy-Duty Stone, Tile & Grout Cleaner

UltraCare High-Gloss Sealer & Finish

UltraCare Low-Sheen Sealer & Finish

UltraCare Penetrating Plus SB Stone & Porcelain Tile Sealer

UltraCare Penetrating Plus Stone, Tile & Grout Sealer

UltraCare Penetrating SB Stone, Tile & Grout Sealer

UltraCare Penetrating Stone, Tile & Grout Sealer

UltraCare Sulfamic Acid Crystals

Ultracolor Plus FA

Ultracolor Plus Max

Ultramastic ECO

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Topic Questions

What colors is Keracolor S available in?

It is offered in 13 colors, which can be viewed on our Website.

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How soon can I use my shower after grouting?

24 to 48 hours

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Can I mix a small amount of Keracolor U?

Yes, it is important to dry-blend the bag first before mixing small batches. The small-batch mixing ratio is 4:1 of powder to water.

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GROUT CALCULATOR

What colors is Keracolor U available in?

It is offered in 13 colors, which can be viewed on our Website.

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Can I mix a small amount of Ultracolor Plus FA?

Yes, it is important to dry-blend the bag before mixing small batches. The small-batch mixing ratio is 3:1 of powder to water.

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GROUT CALCULATOR

Can I use Keracolor U with glass tile?

Yes

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What colors is Ultracolor Plus FA available in?

It is offered in 40 colors, which can be viewed on our Website.

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Why does my grout bleed and come out when I rub my finger on it?

This indicates that too much water may have been used either in the mix or the cleaning process.

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Can I use Ultracolor Plus FA with glass tile?

Yes, but keep in mind Ultracolor Plus FA has a fine sand in it, so you may want to perform a mockup first to make sure it doesn’t scratch the tile.

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What size of grout joints can be used with Ultracolor Plus FA?

1/16" to 3/4" (1.5 to 19 mm)

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GROUT CALCULATOR

Can I use mastic or a premixed adhesive to install Mapeguard UM or Mapeguard UM 35 [NA]?

No, we require a polymer-modified mortar for installing the mat and the tile to the mat.

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Can I install Mapeguard UM or Mapeguard UM 35 [NA] outside?

Mapeguard UM is approved for exterior applications with some limitations; please consult the Technical Data Sheet for details. Mapeguard UM 35 [NA] is not approved for exterior applications.

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